FAQs & Policies
When will my photos be delivered?
25-, 35-, and 45-photo packages are delivered by the next business day. The 60-photo package is delivered within 48 hours. Delivery timing for video, Zillow 3D, and rush work is confirmed when booking.
What does the complimentary appointment include?
Each new realtor may use one complimentary first appointment for one residential property under 2,500 square feet with 25 finished photos. Extra photos are $8 each. Intro add-ons are Zillow 3D for $65, a vertical walkthrough for $125, or both for $165. Standard service-area, scheduling, and portfolio-permission terms apply.
What services are available now?
Launch services are professionally edited listing photos, 60–90 second vertical 9:16 property-only walkthrough videos, and Zillow 3D Home tours with interactive floor plans when compatible equipment is used. Drone service is not currently offered; FAA Part 107 certification is in progress.
How should I prepare the property?
Use the Property Preparation Guide before arrival. Declutter, turn on lights, open blinds, secure pets, clear driveways and counters, and make every room included in a Zillow 3D tour accessible. The property must be ready to shoot when the appointment begins.
What are the booking, payment, cancellation, and usage terms?
A 24-hour cancellation or rescheduling cutoff applies; changes inside 24 hours may incur an $85 fee. First-time clients pay before unrestricted download. Copyright remains with Levi Stallings Photography and the client receives a listing-use license. RAW or unedited files are not included. Return visits start at $85. Permanent defects will not be digitally misrepresented.